Home

Services

Overview Health Marketing Software Development Founders and Start-ups Established Small Businesses Corporate The Process Our Mission

Education

Library Newsletter FAQ
Book a Call Call 1800 998 301

Services · Established Small Businesses

Hands on support to scale

Your business is running, but it needs more capacity than your current team can give it. MOCCA slots in as an outsourced part of your team, extra hands where you need them, without the overhead of new hires.

Call 1800 998 301

What's included

Six product lines, combine any of them

Every engagement draws from the same six areas. Select the ones that apply to you, expand a card for detail, and build a shortlist to bring to your discovery call.

End-to-end business set-up
Support through formalising or restructuring your setup as you take on new sites, services or partners. Structure and registration decisions are made with your accountant and lawyer, and we work alongside them.
Business plans
A refreshed plan to support funding, a new location, or a new service line.
Core company documentation assistance
Help preparing operational documents in plain English, filling the gaps your business has outgrown from its original setup. Where a document is legal, we let your legal team handle this.
Company values and structural support
Refining your values and team structure as you grow past the founder doing everything. Legal and ownership structures sit with your lawyer and accountant.
Business consulting
Ongoing strategic input as you weigh up your next move.
Expansion and idea generation support
Structured support for evaluating and planning your next stage of growth.
Partnership coordination
Coordinating partnership conversations as your network of suppliers and allies grows.
Negotiation support
Commercial preparation and coordination for supplier, lease or partnership negotiations. Commercial preparation only; legal terms go to your lawyer.
Recruitment assistance
Extra hands on recruitment when you don't have a dedicated HR function yet.
Logistical support
Extra logistical capacity for the operational work that piles up as you grow.
Content creation
Ongoing content that sounds like you, without you having to write it yourself.
Client education material
A growing library of client materials, published under your name and approved by your registered practitioner before release.
Clinician education material and CPD program design
Ongoing clinician education material and CPD program design, formalising training you already run informally as your clinical team grows. Clinical content is supplied or approved by your registered practitioners. Accreditation sits with the relevant accrediting body.
Marketing strategy
Marketing that runs in the background while you run the business.
SEO
Ongoing SEO to keep pace as you add content and services.
Paid search and social
Google Ads, Meta, Instagram and TikTok campaigns managed for you, within advertising rules.
Full guide to Marketing
Web development
A website rebuild or refresh as your business outgrows its first site.
CRM development
A CRM built around how your team actually works.
Website maintenance
Ongoing maintenance so your site stays reliable as you grow.
AVERAKS Delivered in partnership with AVERAKS, MOCCA's web, app and CRM partner.
Full guide to Software Development

Included with every engagement

  • Hands-on, concierge-style guidance from first call to handover
  • Clear, plain-English communication at every step
  • TGA and AHPRA advertising awareness built into the work
  • Complimentary access to Bonsai for project tracking and client communication
  • Slack access for messaging, file-sharing and workflow coordination
  • Scheduling software for easy bookings and check-ins
Pricing scoped to your needs
Every engagement is quoted individually, ex GST.
Typical first-month inclusions
  • Discovery and scoping session
  • A written scope and plan
  • Agreed deliverables from the product lines above, slotted into your existing team, workflows and current priorities
  • Daily access and support
  • Bonsai, Slack and scheduling access
Not included
  • Legal, tax, financial or clinical advice (we work alongside your advisers)
  • Clinical sign-off (provided by your registered practitioner)
  • Third-party costs: domains, hosting, software licences, ad spend, printing, job advertising, accreditation fees
  • Work outside the written scope

Working to a tighter budget? We adjust the scope, not the standard of service.

Book a Free Discovery Call

Every engagement is quoted individually. What changes by stage is the scope, not the standard of care.